Effective Date: 28.05.2025
1. Introduction
1.1 Hop Film operates an online platform that enables:
- Users (“Lenders”) to offer items for rent;
- Other users (“Renters”) to browse, communicate with Lenders, and rent equipment;
- Renters to pay Lenders for the rental of listed items;
- Users to resolve disputes regarding rented items.
This service is provided via https://Hop Film.ch (the “Hop Film Service”).
1.2 Hop Film (“Hop Film”, “we”, “our”, or “us”) provides the platform but is not party to the hire agreements formed between Lenders and Renters.
2. Scope of Responsibility
2.1 Hop Film acts as an intermediary platform only. We do not rent or own equipment listed by Lenders, nor do we guarantee the fitness, legality, or safety of such items.
2.2 Lenders are solely responsible for the condition, accuracy of listing descriptions, and safety of the items they offer.
2.3 Renters are responsible for using items correctly and returning them in the condition received (normal wear and tear excepted).
2.4 Renters acknowledge the principle of “Qui casse paie” — meaning the Renter is financially liable for any loss, theft, or damage to rented items while in their care.
3. Account Creation and Use
3.1 To use Hop Film, users must register an account, provide accurate details, and accept these Terms & Conditions.
3.2 Users must be at least 18 years of age and legally capable of entering binding agreements.
3.3 Users are responsible for maintaining the confidentiality of their login credentials.
3.4 Users agree that their account verification, including identity, address, and insurance checks, must be completed and approved by Hop Film before receiving rental payment disbursements.
4. Listing and Rental Terms
4.1 Lenders warrant that they have legal authority and necessary ownership rights to list items.
4.2 Listings must accurately describe item condition, restrictions, and include clear pricing and cancellation terms.
4.3 Renters commit to respecting item conditions and rental periods. Failure to return items on time may result in late fees or replacement costs.
4.4 Any arrangement regarding item delivery, pickup, or courier use is solely between the Lender and Renter.
5. Payments, Fees, and Refunds
5.1 Hop Film processes rental payments on behalf of Lenders via approved payment services.
5.2 Platform service and commission fees are deducted automatically.
5.3 Refunds and cancellations are subject to the Lender’s stated policy at time of booking. Disputes are handled per §7.
5.4 Hop Film’s liability is limited to amounts paid to us by the Renter in the preceding 12 months.
6. Verification, Insurance, and Safety
6.1 Users agree to verify their identity via required documents, proof of address, and evidence of public liability insurance (Assurance RC) as per Swiss data protection and regulatory standards.
6.2 Lenders are responsible for ensuring items are safe, legal, and comply with applicable regulations.
6.3 Rental transactions may be temporarily withheld or rejected pending verification of user identity, address, and valid insurance documentation.
7. Disputes and Mediation
7.1 In case of a dispute between users, both parties should attempt to resolve it amicably.
7.2 If unresolved, Hop Film may offer a mediation service. Our mediation decision shall be final and binding, subject to legal obligations.
7.3 Disputes involving damages, loss, or theft must be reported within 24 hours of occurrence.
8. Prohibited Items and Conduct
8.1 Users must not list or rent prohibited items, including firearms, illegal substances, stolen goods, or hazardous materials.
8.2 Users agree not to misuse the platform for unlawful or abusive conduct.
9. Intellectual Property
9.1 All platform content, trademarks, and technology are owned by Hop Film or its licensors.
9.2 Users retain rights to content they upload but grant Hop Film a worldwide, non-exclusive license to use it in connection with the service.
10. Privacy and Data Protection
10.1 Users’ personal data is collected, stored, and processed in accordance with our Privacy Policy and Swiss data protection legislation.
10.2 Users consent to necessary data handling for identity verification, transaction processing, and legal compliance.
11. Termination and Suspension
11.1 Hop Film reserves the right to suspend or terminate accounts in breach of these Terms or applicable laws.
11.2 Users may terminate their account anytime by contacting Hop Film support.
12. Liability Limitation
12.1 Hop Film is not liable for:
- Losses resulting from item condition, fitness, or availability;
- Damage, loss, or personal injury caused by rented items;
- Financial or indirect losses from platform use.
12.2 Hop Film’s total liability is capped at amounts paid by the Renter to Hop Film in the 12 months preceding a claim.
13. Applicable Law and Jurisdiction
13.1 These Terms are governed by Swiss law.
13.2 Disputes shall be resolved by the competent courts of [Sion, Switzerland].
14. Changes to These Terms
14.1 Hop Film may amend these Terms. Users will be notified of material changes via email or platform notice.
14.2 Continued use of the platform after changes indicates acceptance.
Contact: info@HopFilm.ch